No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Joann via phone. Our aim is to assist you in efficiently locating the phone number of Joann and address any concerns or inquiries you may have about your Joann purchases. We understand that waiting on hold for extended periods to inquire about your order on Joann can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Joann representative once you've reached them. By following our step-by-step guide for contacting Joann customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Joann representative assist you more effectively. We also provide guidance on how to ask the Joann representative for assistance, as well as how to follow any instructions provided by the Joann representative.

With this information, you can reach out to the Joann customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Joann purchases.

Joann Phone Number

Toll-Free Number:

888-739-4120

Current wait: 54 mins (33m avg)

Hours: 24 hours, 7 days

Best time to call: 10:45am

Customer Service Phone Number:

  • (330) 735-6576

Skip Traditional Phone Calls, Reach a Solution Faster!

No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

  • Advocates for You: We amplify your voice, ensuring businesses hear your concerns.

Help me with my issue

Contact Joann via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: I was told by your Olympia wa store to order item ********* online through the app for **% off (* yds) but I am unable to do that. Can you order it for me?

What happened: The problem: Info on my recent order...amount of fabric shipped and total amount paid

What happened: The problem: contact for Human resources

What happened: I want to order ** yards of canvas fabric (exactly * bolts) but am told it will be sent in multiple cuts. Is that the case or can I just get * full bolts? Thank You!

What happened: The problem: Need help with order.

What happened: I'm trying to check out my cart & place an order but my coupon is not showing up on the order. I really need the savings so I wanna make sure and to to a human to help me place this order.

What happened: The problem: need to see what color yarn i ordered might want to change color

QA

How to contact Joann by phone?

To contact the Joann customer service by phone, you can follow these steps:

  • Look up the phone number of the Joann customer service. The phone number is listed on joann.com. Or check out the Joann phone number page on WorthEPenny.

  • Dial the Joann phone number 888-739-4120.

    Hours: 24 hours, 7 days

    Best time to call: 10:45am

  • Wait for an answer: Once the call is connected, wait for a Joann representative to answer on the other end.

    Average wait time: 33m

  • Identify yourself and state your reason for calling the Joann representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Joann to help them assist you.

  • Ask for assistance: Ask the Joann representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Joann needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Joann representative: After you have received the assistance you need, thank the Joann representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Joann, you can follow these steps:

  • Dial the Joann customer service phone number 888-739-4120, which can be found on the Joann website or in your order confirmation email form Joann. Or check out the Joann phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Joann. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Joann representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Joann representative.

  • If the system still doesn’t connect you to a Joann representative, stay on the line without pressing any keys. Joann will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Joann.

  • Once you reach a live person, explain your issue and provide any relevant information about your Joann order. The Joann representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Joann website. This may allow you to connect with a Joann representative more quickly and efficiently than calling.

QA

Any tips for calling Joann customer service?

When calling Joann customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Joann account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Joann representative without any disruptions or background noise.

  • Be polite and respectful to the Joann representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Joann.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Joann representative address your concern.

  • If the initial Joann representative is unable to resolve your issue, politely ask to speak with a supervisor from Joann or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Joann representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Joann after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Joann customer service.

QA

What can I do If I am unhappy with my call to Joann?

If you are unhappy with your call to Joann customer service, there are several options you can try:

  • Call again: Try calling Joann customer service again and speak to a different Joann representative. Sometimes a different Joann representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Joann representative, you can ask to speak with a supervisor from Joann or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Joann may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Joann customer service through other channels, such as email or chat. You can also explore the Joann Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Joann service, you may want to consider other options such as returning the product you bought on Joann or filing a complaint with a consumer protection agency.

QA

How do I contact Joann via live chat?

No, Joann hasn’t provided any live chat service currently. While live chat support is not currently available, Joann offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Joann customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Joann representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Joann.

QA

How to contact Joann via social media?

You can contact Joann via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Joann via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Joann official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Joann, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Joann. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Joann social media team.

Please note that the social media accounts of Joann are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Joann for certain issues. For urgent or complex issues, it's recommended to contact Joann customer service via phone or chat for more personalized assistance.

QA

Does Joann have an email? How to contact Joann customer service by email?

Yes, to contact the Joann customer support by email, follow these steps:

  • Go to joann.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Joann and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Joann order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Joann order number or username.

  • Once you have completed the email, click send. You should receive a response from the Joann customer support team within a few business days.

QA

What is WorthEPenny's relationship to Joann?

To put it simply, WorthEPenny is an independent third-party website that is not related to Joann. WorthEPenny provides free tools and resources to assist customers in reaching Joann customer service more efficiently, such as the Joann phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Joann, as well as forums where Joann customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Joann, it is not associated with or endorsed by Joann.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Joann official app or the Joann company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Joann trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Joann. All references by WorthEPenny to third-party trademarks like Joann are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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